Jennifer was nominated for 2023 Annual Awards of Excellence for Best Healthcare Provider of the Year

We are truly humbled by this recognition and thankful to all those who took the time to vote.

Here are some of the kind submissions on Jennifer’s behalf:

“Your innovation of Invisible-Care has impacted my family profoundly. You saw a way to provide support without babysitting in the home. Congrats!” – Brian

“Jennifer is a trailblazer. She has always found ways to deliver caring and compassionate services to clients, no matter the barriers or obstacles. Her Invisible Care product has made a great difference for our clients, and truly demonstrates her innovation and respect in her approach. Jennifer has consistently been able to reinvent herself and the services that she offers over the years.” – Ellie

“As Jenn’s cousin, when my husband was hit by a car which resulted in him receiving a traumatic brain injury, Jenn reached out and helped me navigate and understand the multitude of information that was coming at me. In an overwhelming and scary situation she eased my mind and helped me learn how to advocate for his care while he was in hospital and rehab. It meant so much to have her knowledge to guide me through.” – Kerrie

“I had the privilege of working with Jennifer on a very difficult client file through Invisible-Care Inc. Even though she was the owner she took time and care to ensure the client and team understood the support and worked tirelessly with her team to meet the client’s needs. On more than one occasion I had a Saturday night call with her to deal with a crisis. Invisible-Care is innovative to meet the needs of so many clients that have mental health or cognitive challenges. Jennifer is a trailblazer and saw that home support was not the only way to provide care to clients and had the courage to launch into a new role after a 25 year very successful career as an OT. Jennifer’s innovation is the first of its kind to meet the needs of clients with mental health and cognitive issues.” – Monika

“Watching you innovate new ways to meet clients needs during a global pandemic was remarkable. Your willingness to lean into the unknown and find a new way forward in uncertainty is amazing. As a fellow owner and clinician, it is inspiring to see the team you have built around you and the leadership and kindness you bring to your group.” – Meagan

“I have had the pleasure of working alongside Jennifer on many neurocognitive files. Jennifer is a team player and able to adapt quickly. She is compassionate and truly understands the challenges adolescent clients face and can turn therapy into a motivating task for all. Her innovative approach to service delivery is second to none!” – Jackie

“I got to see the work of Jennifer and her team on a very challenging client file when a client became homeless. As the social worker I saw firsthand the high level of training her staff had and the benefits of her program. Invisible-Care was especially critical on evenings and weekends to ensure the client was safe and the team had information on the client. Jennifer’s concept and execution for Invisible-care has been remarkable.” – Claire

“I met Jennifer after my son’s accident. He was only 3 years old at the time and Jennifer was the positive energy my family needed. She not only treated him but understood the impact on all of us! We are forever grateful we got Jennifer as our OT.” – Sarah

“I do not know Jennifer personally but her team at Invisible-Care are fantastic. She has great vision to come up with an idea like Invisible-Care which is simple yet so impactful to individuals. Hats off!” – Adam

“Invisible-Care helped my brother after his accident. He had several treatment providers, was overwhelmed and nothing seemed to help. There was always a clock ticking over our heads. Invisible-Care was a life saver. They were patient and took time to understand his needs. They gave his reasonable goals to work on and kept him on track. I am so thankful to have been able to relieve some of that burden and guilt of not being there 24/7. He continues to live with brain injury but has come a long way with their help and he knows he can fall back on them anytime he needs to.” – Jack

“Jennifer has been groundbreaking with Invisible care for clients with brain injury. I have found the team at IC to provide top notch service to my clients and provide the team with valuable information on function. Jennifer has created a cost effective solution to provide a high level of care both in the home and in the community.” – Estelle

“I have had the pleasure of working with Jennifer in various capacities over the past 15 plus years, your knowledge, compassion and attention to detail to ensure that all of your clients are well cared for is just a few of the reasons you are so deserving.” – Estelle

“Jennifer has been a force in the OT world for over 25 years. She not only supervised me as a student but then became my manager and then assisted with a research project. Jennifer has done it all! Now after working for 25 years in community cognitive rehabilitation, she successfully launches the most innovative support in years. Invisible-Care has been adopted by so many OTs and case managers for both ABI and mental health because Jenn’s vast understanding of these populations has been transferred to Invisible-Care Inc.” – Sarah

“I recently got to discuss a very difficult mental health file with Jennifer. Her effort to understand and resolve the situation was endless and never wavering. Jennifer’s knowledge and understanding of this sector cannot be matched. She is an expert at problem-solving, thinking outside the box and can quote a vast array of case law and clinical learning tools.” – Joel

“I had the great pleasure of being a student of Jennifer’s and later working alongside her. I can endorse that her positivity and drive impact both clients and her staff. Jennifer is a compassionate and resolute healthcare provider, always going the extra mile. She is an exemplary leader and as noted in this thread many of her students go on to work for her! The fact that so many OTs have supported IC speaks to its need in the community.” – Sarah

“Jennifer’s wonderful work with Invisible-Care has had a profound impact on clients living with brain injuries. Jennifer leads a highly skilled team, consisting of dedicated Occupational Therapists and students, who organize and tailor prompts specifically to address each client’s unique needs. Their holistic approach assists clients in achieving their daily self-care, productivity, and leisure goals. Jennifer’s unwavering commitment to client-centered support enables individuals to lead fulfilling and purposeful lives. Her groundbreaking virtual prompting system for ADL completion deserves recognition within the field of brain injury rehabilitation.” – Julia

“Thank you Jennifer for giving the community Invisible Care Inc. This was an amazing support service during my recovery and honestly I would have been lost without your team. The weekend and nighttime support was incredible and relieved so much anxiety for me.” – Rebekah

“I learned about Invisible-Care at a recent event for brain injury survivors. The lady was so kind and explained everything in detail. Incredible supports that I wish existed during my rehabilitation period 12 years ago. Kudos to Jennifer Berg-Carnegie for creating an accessible and affordable support service.” – Cheryl

“From the time I met Jennifer and her innovation with Invisible Care, I was in awe. So inspiring, creative and a genius invention to help so many clients become that much more independent and self-sufficient and to put families’ mind at ease.” – Colleen

“You and the Invisible Care team have been such an amazing support for my clients over the years and I am grateful for your hands on approach. Your expertise as an OT has been such an asset to the Invisible Care service model. It is always a pleasure to work with you and your team! 🙂” – Nicole

“Invisible Care has been a game changer in rural areas and with economic file management. I wish you and the team continued growth ! It has been amazing to watch the development of this super service.” – Chris

“Invisible-Care is an excellent service. It has helped us with several catastrophic files. Highly recommend this service to rehabilitation providers treating individuals with cognitive and psychosocial challenges.” – Anu

“Jennifer’s creativity, innovation, and dedication to this field is inspirational. She has been my role model as a clinician entrepreneur and continually pushes the boundaries to provide accessible and innovative care. Keep leading the way!” – Shelley

“It is so impressive to see clinical excellence, innovation and the ability to execute it successfully! Truly remarkable and everyone should be considering Invisible- Care Inc for client care and cost effective support!” – Aimee

“I found Invisible-Care through my PT ( Himani ) and it was the best service for me as I did not want someone in my home but was struggling greatly with activities. I was so depressed and could not do anything without Invisible-Care. Jennifer has created an amazing service that impacts so many struggling after accident.” – Bibi

“Jennifer has amazing clinical skills and can connect with very challenging clients and offer empathy while still moving them forward to increase function. She is approachable and easy to work with and yet has superior knowledge on cognitive challenges. As noted by many she has mentored several OTs and OTA / RSW to enhance the lives of all her clients. It is not surprising that Jennifer took her knowledge and skills to create a remote system to support clients with ABI and mental illness as she truly understands the challenges and need for autonomy and support at the same time.” – Tara

“I have worked alongside Jennifer for now over a decade, assisting clients with brain injuries to rebuild their lives. Jennifer came into my world as a force helping Occupational Therapists learn how to treat and assess clients. For many years she worked within Innovative OT alongside my team. She was a core team member who showed her extraordinary knowledge and skills through the services she delivered to our clients. Anyone who has worked with Jennifer knows she is a force. She is personable, talented, and brilliant.” – Sheila

“I have had the opportunity of working with Jennifer on many projects and she is a force! Her innovation, drive and dedication to assisting clients in the community is extraordinary. She is always thinking of affordable solutions based on data.” – Andrew

“Jennifer is an exceptional OT, innovator, and mentor. I’ve been fortunate to have had the opportunity to learn from her and collaborate and work with her. Jennifer, your dedication not only to your clients but also to OT profession is admirable.” – Helen